India’s call centre industry has grown rapidly in the past decade, but recent research suggests it’s no longer the world’s biggest. Some British and American companies are moving operations back home, so what’s the future for Indian phone bashers? In a classroom above a bus station in Mumbai, a group of students is being given [...] Read more »
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India’s call centre growth stalls
Categories: Country:India - Tags: accents, call centre, Indian economy, outsourcing
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